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Frequently Asked Questions

Everything you need to know about booking, pricing, cancellation, and our service coverage.

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FAQ19

Common Questions

Call or WhatsApp us at +91-9042657398. Share your pickup location, destination, and travel date β€” we'll confirm your cab within minutes.

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Yes. HJ Cabs operates round the clock, every day including public holidays and festival seasons.

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We operate across Tamil Nadu (all 38 districts), Puducherry, Karnataka, Andhra Pradesh, and Kerala.

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We accept cash and all major UPI apps (GPay, PhonePe, Paytm). Payment is collected at the end of your trip.

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Absolutely. Use our Fare Calculator page or send your route details via WhatsApp for an instant quote.

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Yes β€” we specialise in Chennai airport pickups and drops. We monitor flight schedules to adjust for any delays.

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You can cancel free of charge up to 1 hour before your scheduled pickup. Cancellations within 1 hour may incur a nominal fee of β‚Ή100–₹200 depending on the route. No-shows are charged the base fare.

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Yes, every vehicle in our fleet β€” Sedan, SUV, and Premium β€” is fully air-conditioned. AC is included in the quoted fare at no extra cost.

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Yes, we operate Toyota Innova Crysta and Innova HyCross under our SUV category β€” ideal for families, airport trips with heavy luggage, or long outstation runs. Book via WhatsApp to request an Innova specifically.

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Chennai to Bangalore is approximately 350 km. A Sedan costs around β‚Ή5,650 (β‚Ή15/km Γ— 350 km + β‚Ή400 driver bata). An SUV costs around β‚Ή6,950 and an Innova Crysta around β‚Ή8,400. Exact fare is confirmed on WhatsApp before booking β€” no surprises.

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Yes β€” Ooty (from Coimbatore, ~90 km), Kodaikanal (from Dindigul, ~65 km), and Munnar (from Coimbatore or Cochin, ~160 km) are regularly served routes. We use SUV and Innova Crysta for ghat roads. Book in advance for holiday weekends.

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Toll charges and inter-state permit fees are billed at actuals and added transparently to your final fare β€” we show every charge. Parking fees at venues or hotels are paid separately by the passenger.

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Driver bata is a fixed allowance that covers the driver's meals and overnight accommodation when the trip distance exceeds ~130 km or requires a night halt away from home base. Sedan bata is β‚Ή400, SUV β‚Ή700, and Innova Crysta β‚Ή700. It is quoted upfront β€” never added as a surprise.

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Yes. All HJ Cabs drivers hold a valid commercial driving licence (badge), pass a police verification check, and have their Aadhaar identity confirmed before being onboarded. Driver profile and vehicle number are shared via WhatsApp before every trip.

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You can book up to 30 days in advance. For same-day bookings, we dispatch in 20–30 minutes. Pre-booking is strongly recommended for early-morning trips (before 5 AM), airport departures, and festival periods.

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Yes. Multi-day packages are available β€” ideal for pilgrimage circuits, corporate tours, and family trips covering multiple destinations. The same driver accompanies you throughout. Day rate: Sedan β‚Ή4,000/day (8 hrs / 80 km), SUV β‚Ή6,000/day, Innova Crysta β‚Ή8,000/day.

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Absolutely. We specialise in TN temple circuits (Pancha Bhuta Stalas, Arupadaiveedu Murugan temples, Divya Desam routes), Tirupati transfers, Shirdi packages, and Kerala Sabarimala season trips. Drivers are familiar with temple timings, crowd peaks, and the best ghat routes.

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Yes, we operate 24/7 including night trips. There is no night surcharge on our per-km rates β€” the same fare applies at 2 AM as at 2 PM. Driver bata applies for long outstation night runs as usual.

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Yes. You can book for a family member, employee, or patient. Share the passenger's name and phone number during booking β€” the driver calls the passenger 30 minutes before pickup. Payment can be settled by the booker via UPI or by the passenger in cash on arrival.

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HJ Cabs FAQ: HJ Cabs is a 24/7 taxi service across Tamil Nadu, Puducherry, Karnataka, Andhra Pradesh, and Kerala. Booking is via call or WhatsApp β€” no app needed. Fares start at β‚Ή15/km for sedans. Cancellation is free up to 1 hour before pickup. Payment is by cash or UPI at journey end β€” no advance required.

Booking method
Call or WhatsApp
Sedan fare
β‚Ή15/km one-way
Cancellation
Free up to 1 hour before pickup
Payment
Cash or UPI at journey end
Coverage
Tamil Nadu, Puducherry, Karnataka, AP, Kerala
Available now β€” 24/7

Still have questions?

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