What personal information does HJ Cabs collect?

Only what you provide directly when booking: your name, phone number, pickup and drop locations, and travel date. We never collect payment card details — all payments go directly to the driver in cash or UPI.

Do you sell or share my data with third parties?

No. We share your name and phone number with your assigned driver only, solely to complete your ride. We never sell, rent, or trade your personal information for marketing purposes.

Does the website use tracking cookies?

We use Google Analytics (GA4) to understand traffic patterns, in aggregated form that doesn't identify individual users. You can opt out via your browser settings or a GA4 opt-out extension.

Can I request access to or deletion of my data?

Yes — email us and we'll respond within 7 business days to any access, correction, or deletion request.

Privacy Policy

Last updated: 21 March 2026

1. Information We Collect

When you book a cab with HJ Cabs, we collect the information you provide directly to us, including your name, phone number, pickup and drop locations, and travel date. We do not collect payment card details; all payments are made directly to the driver in cash or UPI.

2. How We Use Your Information

To process and confirm your taxi booking
To coordinate pickup with your assigned driver
To send booking confirmations via WhatsApp or SMS
To respond to your queries or complaints
To improve our services and route coverage

3. Information Sharing

We share your name and phone number with your assigned driver solely for the purpose of completing your ride. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

Booking records are retained for up to 12 months to support dispute resolution and service quality review. After this period, your data is deleted or anonymised.

5. Cookies & Analytics

Our website uses Google Analytics (GA4) to understand traffic patterns and improve page performance. This data is aggregated and does not identify individual users. You can opt out of GA4 tracking via your browser settings or a GA4 opt-out extension.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. We will respond within 7 business days.

HJ Cabs Privacy Policy: HJ Cabs collects only the minimum personal information needed to complete your taxi booking, including name, phone number, pickup and drop locations. We do not sell your data to third parties. Booking records are retained for 12 months for dispute resolution. Contact us at [email protected] for any data access or deletion requests.

7. Contact Us

For any privacy-related queries, reach us at:

HJ Cabs
No. 5, 1st Street, Gandhi Nagar, Guduvanchery, Chengalpattu District, Tamil Nadu – 603202, India
Phone: +91-9042657398
Email: [email protected]

Frequently Asked Questions

What personal information does HJ Cabs collect?: Only what you provide directly when booking: your name, phone number, pickup and drop locations, and travel date. We never collect payment card details — all payments go directly to the driver in cash or UPI.
Do you sell or share my data with third parties?: No. We share your name and phone number with your assigned driver only, solely to complete your ride. We never sell, rent, or trade your personal information for marketing purposes.
How long is my booking data kept?: Booking records are retained for up to 12 months to support dispute resolution and service quality review, then deleted or anonymised.
Does the website use tracking cookies?: We use Google Analytics (GA4) to understand traffic patterns, in aggregated form that doesn't identify individual users. You can opt out via your browser settings or a GA4 opt-out extension.
Can I request access to or deletion of my data?: Yes — email us and we'll respond within 7 business days to any access, correction, or deletion request.