Privacy Policy
Last Updated: December 2024
1. Introduction
HJ Cabs ("we", "us") is committed to a strict Data Minimization Policy. We believe in collecting only the absolute minimum information required to provide you with a taxi service. We do not track your browsing history or collect unnecessary personal details.
2. Information We Collect
We strictly collect only the following two types of information to facilitate your ride:
- Mobile Number: Required to verify your booking via OTP and to allow the driver to contact you for pickup.
- Trip Details (Location): The pickup and drop-off coordinates you enter to calculate the fare and guide the driver.
3. How We Use Your Information
- Mobile Number: Used solely to send booking confirmations and enable driver-passenger communication during the active trip.
- Location Data: Used strictly to route the driver to your location and calculate the trip distance/fare.
4. Data Retention & Security
Your booking history (Mobile & Trip Route) is stored securely on our servers for a limited period to handle customer support queries or lost items. We implement industry-standard encryption to protect this data.
5. Third-Party Sharing
We do not sell or trade your data. Your information is shared strictly on a need-to-know basis:
- Assigned Driver: Your pickup location and masked mobile number are shared with the driver allocated to your specific trip.
- Legal Authorities: Only if required by law for safety or investigation purposes.
6. Contact Us
If you have questions about our minimal data policy, please contact us:
HJ Cabs SupportEmail: hjcabstn@gmail.com
Phone: +91-9042657398
Kelambakkam, Chennai
